Returns & Exchanges
At Stetson, we stand behind the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We want to ensure you are completely satisfied with your purchase, providing a seamless process for any adjustments needed.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent to your email address immediately upon completion.
Pack Your Items
Securely place the items in their original box, ensuring all tags are attached, and affix the prepaid shipping label to the outside of the package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing